Consulate Health Care is the sixth largest nursing home operator in the United States and is the largest in the State of Florida. Unfortunately, here in Jacksonville, their nursing homes rank very poorly. As nursing home abuse attorneys in Jacksonville, we get calls from residents and concerned family members about Consulate homes more than any other chain.
Consulate homes have been in the media numerous times regarding substandard care, including: www.naplesnews.com/story/news/special-reports/2018/05/31/neglected-fraud-and-abuse-nursing-homes-florida/542609002/ ; www.theledger.com/news/20180419/55-consulate-nursing-home-licenses-spared-in-agreement ; and www.wftv.com/news/9-investigates/-money-won-t-bring-her-back-families-worried-about-care-at-states-largest-nursing-home-chain/925498186/.
The Centers for Medicare and Medicaid Services (CMS) ranks every nursing home that accepts Medicare or Medicaid payment on a scale of one to five, with one being the worst. The rankings are made up of several factors including: health inspections; staffing; and quality measures. Those rankings are located here: www.medicare.gov/nursinghomecompare/search.html.
Consulate’s scores are strikingly bad and alarmingly consistent. Consulate operates five nursing homes in the Jacksonville area, including one in Orange Park and one in Green Cove Springs. Not one of these nursing homes has more than a two star rating. Consulate Health Care nursing homes earning the lowest score of one star are: Governor’s Creek Health and Rehabilitation, located on Oak Street in Green Cove Springs; Consulate Health Care of Orange Park, located on Kingsley Avenue in Orange Park; and San Jose Health and Rehabilitation, located on San Jose Boulevard in Jacksonville. The remainder of the Consulate homes in the Jacksonville area are rated at only two stars: Harts Harbor Health Care Center, located on Harts Road in Jacksonville; and Consulate Health Care of Jacksonville, located on Southpoint Drive.
Our nursing home abuse attorneys in Jacksonville have handled multiple claims against these nursing homes including claims for: failure to adequately treat a resident who breathed through a tracheostomy tube resulting in wrongful death; failure to provide prescribed medications resulting in death; failing to respond to infection resulting in sepsis and wrongful death; and the failure to properly treat bedsores. In contrast, our firm has never filed suit against a five star facility.
Nursing homes not operated by Consulate that also received a one-star rating include: Signature Health Care Center of Orange Park; Signature Health Care of Jacksonville, located on Hyde Park Road; and St. Augustine Health and Rehabilitation, located on Sunrise Boulevard in St. Augustine. Nursing homes not operated by Consulate in the area earning only two stars include: Regents Park, on A.C. Skinner Parkway; St. Catherine Laboure Manor, located on Stockton Street; Heartland Health Care Center of South Jacksonville on University Boulevard; Heartland Health Care Center Orange Park, located on Wells Road; and Heartland Health Care Center Jacksonville on Normandy Boulevard.
Something that can be taken from this is that it is very important to consider the CMS compare website before placing a loved in a nursing home. While that should only be one factor in your decision-making process, it is one that should not be ignored.